Now you have your Alliance and are happy to welcome new members. However, not surprisingly, most of them only post self-promotional items.

<aside> 💡 How do you best handle this situation?

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As an Ambassador you want to ensure that your Alliance remains professional and inviting to local businesses. So here are some key bullet points on how to make your group stand out from the pack

  1. Clearly define group guidelines: Establish clear and concise guidelines that outline the group's purpose, expected behavior, and content restrictions. Emphasize that the group is focused on serious business questions and discussions and discourage spammy or sales-only ads. (These guidelines have already been written for you, you can review them in the left sidebar of your group)

  2. Active moderation: Regularly monitor the group and actively moderate posts and comments. Promptly remove any content that violates the group guidelines or deviates from the group's intended purpose. This ensures that the group maintains its professional image.

  3. Set a positive tone: Encourage a positive and respectful tone within the group. Discourage personal attacks, offensive language, or any behavior that undermines the professional atmosphere of the community.

  4. Encourage engagement and participation: Actively engage with group members by starting meaningful discussions, sharing relevant resources, or asking thought-provoking questions related to local businesses. Lead by example and encourage other active members to do the same.

  5. Educate members about appropriate content: Share educational posts or announcements to educate group members about the types of content that are appropriate and beneficial for the group. Offer guidance on how to construct effective business questions and foster meaningful discussions.

  6. Implement a vetting process: Consider implementing a vetting process for new members to ensure they are genuinely interested in the group's focus and goals. Ask screening questions and require them to agree to the group guidelines before joining. Connect with the members and let them know about the group guidelines.

You could ask new member that request to join your group questions such as: What specific local business interests or goals do you have that align with our group's objectives?

  1. Go to the left sidebar of your group and click the 3 dot menu, select “Group Settings” on the dropdown
  2. Scroll down to ‘request’ and place your question in the gray box. Do not change any other settings. Every time a member requests to join your group, they will get this question.
  3. When you approve members in the directory, you can see their answers (see below)

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  1. Encourage self-regulation: Foster a sense of responsibility among group members by encouraging them to report any inappropriate content or behavior they come across. This allows the community to actively participate in maintaining a professional and inviting environment.

  2. Provide constructive feedback: When addressing rule violations or inappropriate posts, provide constructive feedback to the members involved. Offer guidance on how they can improve their contributions and emphasize the importance of adhering to the group guidelines.

  3. Foster a sense of community: Encourage networking, collaboration, and relationship-building among group members. Promote exchanging ideas, resources, and insights that can benefit local businesses. By fostering a strong community, you can attract more serious business professionals and create a supportive environment.

<aside> 💡 Remember, consistency and clear communication are crucial in maintaining a professional and inviting group environment. Continuously reinforce the group's purpose and guidelines to ensure that all members understand the expectations and actively contribute to a positive experience.

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